Privacy Policy

1. Who We Are

Nellynne Ark Foundation is a nonprofit organization focused on supporting vulnerable children, women, families, people living with disabilities, and communities in Nigeria.

For questions concerning this Privacy Policy or your personal information, contact us using the details provided at the end of this policy.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name and contact information.
• Email address.
• Telephone or WhatsApp number.
• Address or location information when voluntarily provided.
• Information submitted through contact, volunteer, partnership, or other forms.
• Donation or transaction-related information necessary to identify and administer a contribution.
• Technical information such as IP address, browser type, device information, and website interaction data.
• Information you voluntarily provide when communicating with the Foundation.

3. How We Collect Information

We may collect personal information when you:

• Contact us through our website.
• Submit a volunteer application.
• Submit a partnership or support request.
• Make or arrange a donation.
• Communicate with us by email, phone, or WhatsApp.
• Browse or interact with our website.

4. Why We Use Personal Information

We may use personal information for legitimate organizational and charitable purposes, including:

• Responding to questions and requests.
• Processing and administering donations.
• Communicating with donors and supporters.
• Reviewing volunteer applications.
• Managing partnerships and collaborations.
• Delivering and coordinating Foundation programs.
• Maintaining website security.
• Meeting legal, regulatory, accounting, safeguarding, and compliance obligations.
• Improving our website and communications.

5. Lawful Basis for Processing

Depending on the circumstances, we may process personal information based on consent, legal obligations, legitimate interests, contractual or pre-contractual necessity, vital interests, or another lawful basis recognized by applicable data protection law.

Where we rely on consent, you may withdraw consent where permitted by law. Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.

6. Donations and Payment Information

When you make a donation, information necessary to identify and administer the contribution may be collected.

Where payments are processed by a third-party payment provider, payment information may be handled directly by that provider in accordance with its own privacy and security practices.

7. Information We May Share

We do not sell personal information.

We may share personal information with appropriate third parties where reasonably necessary to operate our website, process donations, provide services, meet legal obligations, protect our rights, or carry out Foundation activities.

These third parties may include:

• Payment processors and financial service providers.
• Website hosting and technology providers.
• Email, communication, and form service providers.
• Professional advisers where necessary.
• Government authorities or regulators where disclosure is required or permitted by law.

8. Cookies and Technical Information

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, improve performance, understand website usage, and support security.

Some cookies may be placed by third-party services used on our website. You can manage cookies through your browser settings and, where available, our website's cookie controls.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no website or electronic transmission can be guaranteed to be completely secure.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal, regulatory, accounting, safeguarding, dispute resolution, or legitimate organizational requirements, or as otherwise permitted by law.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it where appropriate.

11. Your Privacy Rights

Subject to applicable law and relevant limitations, you may have rights including:

• The right to be informed about processing.
• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to object to certain processing.
• The right to request restriction of certain processing.
• The right to request deletion where applicable.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with the appropriate supervisory authority.

The Nigeria Data Protection Commission recognizes these categories of data-subject rights under the Nigeria Data Protection Act.

12. Children's Information

Our charitable work may involve programs supporting children. We take children's privacy and safeguarding seriously.

We do not knowingly collect children's personal information through this website for purposes unrelated to legitimate Foundation activities. Where information concerning a child is required for a legitimate program, safeguarding, support, or documentation purpose, we will seek appropriate authorization and handle the information responsibly.

13. International Data Transfers

Some technology, hosting, communications, or payment service providers we use may process information outside Nigeria.

Where personal information is transferred across borders, we will take reasonable steps to ensure that applicable legal requirements and appropriate safeguards are considered.

14. Third-Party Links

Our website may contain links to social media platforms, payment providers, partner organizations, and other third-party websites.

Those websites have their own privacy practices. We encourage you to review their policies before submitting personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our activities, technology, legal requirements, or data practices.

The updated policy will be published on this page with a revised "Last Updated" date.